Laptop sometimes doesn't start properly battery issue

Operating System

Windows 10

Computer Specs (PSU, GPU, CPU, RAM, Motherboard)

Laptop: Lenovo Y580

Since this is a laptop, I don't know the details for most of the part, sorry. Here's what I do have though:

GPU: GTX 660M

CPU: i7 3630QM

RAM: 8 GB

Storage: 1 TB HDD (I think from Seagate) and 64 GB mSATA SSD from Adata that I installed about a year ago.

Speccy Link

N/A

Description of problem

Sometimes, when I hit the power button, my laptop won't start. It'll either just not do anything other than turn on the keyboard backlight for a few seconds (normal for startup), or sometimes it'll show a Lenovo logo but just freeze on that. I can usually solve the issue with a hard reset and then it usually starts up normally (except for the first time this happened, more below), but I'd like to resolve the issue permanently so I don't lose everything on my laptop. How it started:The first time this issue happened, it was after I had put my laptop to sleep and came back. I found that the laptop hadn't actually gone to sleep at all. The screen was black, but it wouldn't respond to input, the fan was running pretty loudly (like it was about to go to sleep, but it just stayed on), and the power button stayed lit up. I had to hard reset a good 10-15 times over a period of two days before it finally said "Repairing Windows" or something like that on the screen with the Lenovo logo.Battery issue:Completely unrelated, but the charging is completely broken. The time to full charge is completely messed up (even now, it's at 71% and says 1 minute to full charge). Other times, I'll plug it in all night (the laptop is hibernated), and I'll come back to find it at something like 70% and it'll say "not charging".

When this issue began

A few months ago

Recurring issue

Yes

Date of purchase

January 2013

Under Warranty

No

Cause/Steps to recreate the issue

I have no idea. It just randomly happens on startup. As for the battery, again, no idea.

What I've tried so far to resolve the issue

Not much, since I don't really know what to do for both issues.



Submitted September 29, 2017 at 05:13PM by Penguin236 http://ift.tt/2xCriW4

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