HP laptop's keyboard has stopped working, driver reinstalling doesn't seem to do anything, any suggestions?

• The laptop is running Windows 10.
• Device Manager believes the keyboard is working properly.
• The mousepad is working normally.
• It is a month-old laptop, so this is unlikely to be from wear and tear on hardware.

Submitted September 29, 2017 at 06:29PM by whatisabaggins55 http://ift.tt/2xGsqWp