Monday 23 December 2019

2019 in review: Stories from Google this year

This is (probably) our last Keyword post of 2019 (and the decade). It’s cliche to talk about the passage of time, but as a new parent—my son was just a few weeks old at the time of this wrap-up post last December—I have an especially keen sense of how much can happen in a year. I also know it’s important to savor the individual moments. In that spirit, let’s look back at the stories that we shared from Google in 2019.  

1. We invested in the communities around us, with a new Grow with Google Learning Center in New York and an expansion to libraries. We made investments in housing in the Bay Area and in data centers and offices across the U.S. In places like Chile, India, Mexico and Nigeria, our products and initiatives are helping connect more people to the opportunities afforded by the internet. And we officially reached 10 million people across Europe and the Middle East with digital skills training.

2. We continued our work to connect young people with digital skills and computer science education. Code with Google brings together CS resources for educators and coding programs for students. Our fourth annual Tech Day brought hundreds of students to Google to learn about CS, and partnerships with 4-H and The Boys and Girls Club encourage young people to learn about digital skills.

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Youth development professional Basha Terry helps the teens in Boys & Girls Clubs of the Mississippi Delta get the most out of Applied Digital Skills.

3. With our sustainability efforts, we’re also investing in the future of our planet. This year, we made the biggest corporate purchase of renewable energy in history. We broke down exactly what goes into keeping our data centers green, and how we’re making sustainability the centerpiece of our hardware products. Beyond Google, we saw people use our products to find bike-sharing options, map climate change with Google Earth Engine, and track air quality across the globe

4. What do a pharmacy-turned-local landmark in Chicago, a greeting card shop in Colorado, and a Hawaiian food spot in Oahu have in common? They’re all using Google products to promote and grow their businesses. Meanwhile, developers are building on our open-source platforms to address problems like youth unemployment in Capetown and crop-destroying pests in Uganda.


5. We continue to be amazed by the various applications of AI. AI was put to work to improve recycling, discover planets, add color to black-and-white photos, help conservationists monitor wildlife, write a song, create a Doodle and improve road safety in Iowa. Organizations around the world submitted ideas for how they’d use AI to address societal challenges. And our quantum computing breakthrough shows the potential of the technology to solve problems ranging from climate change to disease.
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Parisian coder Emil Wallner built a program that uses machine learning to learn how to add color to black-and-white photos.

6. Stadia, our new video game platform, launched to provide instant streaming access to games on any type of screen, without a console. With BERT, we made one of the biggest leaps forward in the history of Search, while Android 10 brought a new look, and a new way of naming releases, to our mobile operating system. 


7. We shared tips to help you master your email, add mindfulness to your everyday routine, set up your home Wi-Fi networkget more out of Chromecast, get things done at home with Nest Hub Max, and even soothe your dog’s anxiety with Nest Cam. For help finding more balance with technology, we tapped a Googler to show us how she puts our digital wellbeing tools to work.

8. Action Blocks, Live Caption, Project Euphonia and Live Transcribe are just a few of this year’s many updates to make technology more helpful for people with disabilities. We also heard from people both inside and outside of Google about why accessible technology matters—including a member of the Google Maps team, a business analyst who helped create a new Maps feature, a developer in the U.K. and a Christopher & Dana Reeve Foundation Ambassador


9. We celebrated the 15th anniversary of Gmail and reflected on how 1GB of email storage seemed like SO MUCH back in 2004. We turned the page on the newest design for Google Books, and asked Google’s own Vint Cerf, one of the original architects of the internet, for his take on the 50th anniversary of the “first packet sent.” While we’re on the subject of technological achievements, we celebrated the 50th anniversary of the moon landing with an out-of-this-world tribute to Margaret Hamilton.
Margaret Hamilton portrait

Margaret Hamilton led the team that developed the onboard flight software for Apollo 11’s historic moon landing. This 1.4-square-mile portrait—bigger than New York's Central Park—was created by positioning over 107,000 mirrors at the Ivanpah Solar Facility in the Mojave Desert to reflect the light of the moon.

10. John Legend and Issa Rae lent their voices to the Google Assistant, while Google Nest gave us a glimpse into Martha Stewart’s smart home and a taste of a new recipe from Ayesha Curry. Google Arts & Culture worked with Lin-Manuel Miranda to bring artifacts from the Instituto de Cultura Puertorriqueña online. And just last week we heard from Chance the Rapper about the opportunities kids have when they learn to code. 


11. We met so many Googlers, including Academy Award winners, a concert pianist and the world record holder for calculating the most accurate value of pi. We heard from one of Google’s first interns—now the SVP of Google Maps—about our 20th intern class (the most representative ever), and followed along with Take Your Kids to Work Day and Take Your Parents to Work Day. Googlers shared their stories of coming out at work, writing a book about racial stereotypes, and keeping the hackers out of Google.


12. We welcomed new emoji to our Android phones and took a look at the year in GIFs. We discovered the right way to peel a sticky note—and learned more about how Wi-Fi, spreadsheets and spam calls work. And as ever, we turned to Search to answer important questions, about BBQ sauce and why cats like boxes.


That was quite the year. And my kid is quite literally trying to take my keyboard away from me, so I’ll take that as a sign to wrap things up. Catch you in 2020! 


by Emily WoodThe Keyword via The Keyword

When will Santa be here? Find out for yourself!

His boots are on, his coat is well-pressed and his reindeer are ready. Santa is about to start his annual worldwide tour—and you can follow along.


Take off time!

Have you ever wondered what happens right before Santa’s hybrid sleigh takes off? This year, you’ll get to see an exclusive video of the behind-the-scenes preparations. Join the elves while they mark the last lists, the reindeer as they warm up before the long flight, and Mrs. Claus as she helps Santa get ready for the big day!

Follow the map

Starting Dec. 24 at 2 AM Pacific time, when he heads to the first stop in far-eastern Russia a bit after 10 PM local time, everyone will be able to follow Santa’s route around the world and toward their city. A live map will track the magic, showing Santa’s location, moment to moment, along with photos of seasonal scenes from hundreds of Local Guides around the world. He and his reindeer will visit more than 400 locations, and the Santa Tracker will display how far they are from your town and how long it will take for them to get there. Santa is coming to town, and you’ll know exactly when!

Santa tracker map

It’s time for a bedtime story 

Need a little help winding down? Try reading our new bedtime story called “Ollie Under the Sea.” This richly illustrated rhyming story follows a narwhal named Ollie on his quest for an underwater celebration. Mary Bear, a group of elves and some helpful sea friends will join your visions of sugar plums.

Santa tracker bedtime story

Invite Santa into your home

You can invite Santa into your living room by searching for “Santa Search” on your phone and clicking “View in 3D.” He’ll magically appear, rocking around your own tree, patio, or wherever you are! You might want to take a screenshot to prove that Santa made a pit stop at your home 😉.

AR Santa

The jolliest place on the internet

While you’re visiting our village and tracking Santa, scroll down to check out the clumsy penguins, make some gingerbread friends, and even meet a friendly Yeti. Keep exploring, and you’ll find some of the new surprises hidden around the village, including the newest game, Build and Bolt. Bring the family together and take turns with this new two-player game where you race to be the fastest gift wrapper. Ready, set, wrap! 


A final note… from your hosts! 

Real magic happens when we spend time together. Start the countdown with your family, read a bedtime story together, put a smile on your friend’s face with a funny video or sing some carols with your loved ones. 

We’re excited to spend a little time with you and your family as the holidays approach, and of course we also can’t wait to watch Santa as his travels begin!


by Christin Parcerisa via The Keyword

Friday 20 December 2019

Refining your website’s user experience in 3 steps

There are plenty of sites out there. Beyond producing great content, it’s vital to make yours stand out. How? One way is to provide an exceptional user experience (UX). 

Use tools to put yourself in your user’s shoes, and then rectify anything that compromises their ability to move easily through your site. In turn, these optimizations can produce a positive impact on the performance of your ads. 


1. Measure your site’s performance

As a first step, assess your current website user experience to understand what developments are needed.

Track important metrics about how your site performs in Google Search results using Search Console. Find out how often your site appears, its average position, click-through rates and more. 


The Performance report provides visibility into how your search traffic changes over time, where it’s coming from and what search queries are most likely to show your site. See which pages have the highest (and lowest) click-through rate from Google Search. 


Expose untapped performance opportunities and improve the quality of web pages through Lighthouse. With Lighthouse audits, you can identify and then fix common problems that affect your site’s performance, accessibility and user experience. 


Run a mobile-friendly test to see how easily a visitor can use your page on a mobile device. Just enter a page URL to find how you score. The majority of users coming to your site are likely to be using a mobile device, so if you haven’t made your site mobile-friendly, you should.  


With 53 percent of users abandoning mobile sites that take longer than three seconds to load, it pays to be fast. Check your mobile page speed and compare it against industry benchmarks

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2. Design for optimal user experience 

Now that you know how your site measures up, it’s time to put your analysis to use with UX strategies for improvements. There are three development frameworks you can consider using to create a smoother, faster experience for your users.

  • AMP (Accelerated Mobile Pages) is a framework of web components that lets you create a highly performing site that’s consistently fast across all devices. 

  • Responsive web design is about using HTML and CSS to automatically resize, shrink or enlarge a website to make it look good on all devices, including desktops, tablets and phones.

  • Progressive Web Apps provide an installable, app-like experience on desktop and mobile. Built and delivered directly via the web, these web apps are fast and reliable on any browser.

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3. Keep mobile front of mind


Since the majority of users now access Google Search with a mobile device, the mobile version of your site’s content is what informs indexing and ranking. If your site has separate desktop and mobile content, here’s what you need to remember to optimize for mobile-first indexing.


  • Your mobile site should contain the same content as your desktop site.

  • Structured data should be present on both versions of your site.

  • Metadata should be present on both versions of the site.


When it comes to design, remember that users are impatient – so organise your site so that it’s easy for people to find and do what they want. Focus your homepage and navigation on connecting users to the content they’re looking for. Offer site search to ensure users can find what they need in a hurry. Understand your customer journeys and let users convert on their own terms. Provide a seamless, frictionless conversion experience through easy-to-use forms.


To learn more about what you can do to propel your website user experience from good to great, check out these mobile design best practices



by Ezgi CetinkayaAdSenseGoogle via The Keyword

Cloud Covered: 2019 in Google Cloud

As we get ready to ring in 2020 here at Google Cloud, we’re taking a look back on stories that captured the imagination, provoked new ideas, and helped us be more efficient at work. Check out our top-read posts from 2019. 

Build the cloud that's right for your business
Just like you choose the right mix of apps you want on your phone, businesses that are using cloud computing choose the apps and services that will work for them. There are a lot of options available on Google Cloud, and some of the popular posts of the past year were about new technology that came out, as well as some new concepts to understand.

Lots of businesses learned how to organize their data better. 
Different types of data, like the price of a product or how many are sold, can be used to help a business understand their customers and make future planning decisions. Many of our blog posts this year explained different ways to process and manage that data.  

Technology keeps making work easier.
The technology we use at work has come a long way in a pretty short time—it wasn’t too long ago that a video conference would have seemed like science fiction. Collaboration and productivity tools keep getting better, and in 2019, popular posts explained new ways to be efficient, and new ways to use multiple apps together. 

Cloud inspiration is all around.
Cloud computing is constantly evolving to be even faster and work better for users. Lots of the highlights of 2019 were stories from customers about how they’re using Google Cloud to power their great work—and from one of our own Googlers on her record-breaking computing accomplishment.

Keep up on everything that’s new with Google Cloud on our blog.


by Christine Cignoli via The Keyword

Thursday 19 December 2019

Improving customer support with our Google Operations Centers

As our business evolves, the composition of our workforce often changes with it. Customer and user support, such as answering calls, product troubleshooting, and campaign set-up, has often been supplied by third-party companies on our behalf.

In 2018, we announced a pilot program to enhance customer and user support by bringing some of these jobs in-house, so the work is undertaken by employees. Based on the great feedback we’ve received on that program, we’re expanding—by the end of 2020, we will have created more than 4,800 Google customer support jobs, including the one thousand Google customer support agents already working in our Google Operations Centers. 

Agents in our Google Operations Centers work to provide exceptional service to Google’s customers and users and receive industry-leading wages and benefits, including three weeks of paid vacation, up to 22 weeks of paid parental leave, and comprehensive health care (medical, dental and vision coverage). Agents can also participate in local culture clubs and have access to free meals while at work. Read more about the Google Operations Center.

In 2020 we’ll be expanding our footprint by opening a Google Operations Center in Mississippi, to join new and expanding sites in India and the Philippines. We're proud of the support Google Operations Centers provide, and look forward to enhancing the experience even further for our millions of users and customers around the world.


by Troy Dickerson via The Keyword

Putting you in control: our work in privacy this year

Every day, hundreds of people at Google work on building the best privacy protections into our products. In 2019, we made a renewed push around privacy tools, controls and engineering talent, an investment that is already making a difference—nearly 20 million people around the globe visit their Google Account daily, accessing security, privacy and ad settings. As a vice president of product for privacy, I look forward to supporting this work more in my new role leading Google's strategy on building world class privacy tools. Here’s a look at what we did in 2019 in this important area. 

Keeping your data private and secure

We’re committed to ensuring that our products meet user expectations around data sharing and data security. This year, we used findings from Project Strobe—an internal review of how third parties can request access to your Google account and Android device data—to implement new policies across Gmail, Android, Chrome and Drive to better protect your data and give you improved controls over the third parties to whom you grant access. We built Password Checkup, which automatically checks the security of all of your saved passwords, tells you if they’ve been compromised, and offers personalized help. Password Checkup started as a standalone Chrome extension, but it was so useful—downloaded more than a million times—that we built it into your Google Account’s password manager. We also introduced the Titan M security chip in Pixel 3a andPixel 4 to help secure the operating system and your most sensitive on-device data.

Simpler controls in Google products

We've built tools to give you control over your data, easily accessible directly in our various products. This year, we expanded incognito mode across our apps, including Google Maps on Android and iOS, and we launched various auto-delete tools. We also put privacy controls at the forefront of Android settings, and rolled out simple voice commands so you can manage your privacy settings while using the Assistant by saying something like “Hey Google, delete everything I said to you last week.” All these tools make it easier for you to control what information is saved in your Google Account, and for how long.

Investing in privacy engineering

Our significant investment in privacy engineering and research helps improve our own products, as well as everyone’s overall experience online. In May, we opened the Google Security Engineering Center, our engineering privacy hub, where teams are building tools to keep users’ data safe. And for years, our research teams have been building privacy-preserving technologies like federated learning and differential privacy. These technologies provide smart, helpful experiences—like showing you how busy a restaurant is in Maps without identifying the individuals that visited it. In 2019, weopen sourced the differential privacy library that powers some of our core products and introducedTensorflow Privacy, Tensorflow Federated and Private Join and Compute to help other organizations implement these kinds of technologies. And in August, Chrome introduced the Privacy Sandbox and committed to restricting secretive user-tracking efforts such as “fingerprinting,” with the goal of safeguarding user privacy while keeping ad-supported content accessible on the web.

The year ahead in privacy regulation

This is the second year of GDPR in Europe and we invested significantly ahead of its implementation to upgrade our systems and policies, to ensure that we and our partners can comply with its requirements. 


In the U.S., we’ve continued to advocate for strong federal privacy legislation and published a regulatory framework drawn from various privacy frameworks around the world and our own experience. We continue to believe this is the best way to provide safeguards to U.S. users, give businesses clear rules of the road, and avoid a patchwork of conflicting requirements and exemptions. 


Like many businesses, we’ve been working to comply with the requirements of the California Consumer Privacy Act (CCPA), coming into effect on January 1, 2020. The CCPA will require businesses to disclose how they use people’s data, offer opt-outs of data sales, and give individuals rights around accessing and deleting their data. We’re committed to putting its requirements into practice and have invested in our systems to make necessary changes. 


We’ve offered a range of tools for users to access, manage and delete their data like Download your data and Google Account globally for years, so we’re encouraged to see these practices become more widely adopted and codified into law in California. And while we never sell your personal information to anyone, we do let you control how your information is used, including for personalized ads. As we did with GDPR, we’ve made our CCPA data controls and tools available to all users globally, not just in California. Last month, we also introduced Restricted Data Processing, which will allow advertisers, publishers and partners to restrict how data is used on our advertising products, and help them as they work to comply with CCPA. Publisher partners can also easily implement this kind of limited processing for their users globally. Of course, we’ll continue to follow developments around CCPA and ensure we’re taking appropriate steps if new regulatory guidance emerges. 


Rather than just talk about privacy, we’ve spent this year building real tools and protections—they’re already available and used by millions of people. I’m proud of all this, but I also know that our work to build the best privacy protections into the products you use is never done. I look forward to sharing even more with you in the coming months.


by Rahul Roy-ChowdhuryPrivacy via The Keyword

Stadia Savepoint: December updates

Stadia has been up to a lot this past month. Since all Stadia updates and feature additions happen in the background with no downloads, patches or installs, it can be easy to miss a thing or two. To help our gamers keep track of everything, we’re introducing the first in a series of posts to keep you up to date on what’s new with Stadia.

Chromecast Ultra

All Chromecast Ultra devices received an update for Stadia compatibility, giving you access to another TV to play Stadia on. Whether you bought a bundle or not, you can now play Stadia on your TV with any Chromecast Ultra and the Stadia controller. The update also includes general performance and stability improvements for all Chromecast Ultras.

Stream Connect

Many games have become so complex that split-screen technology has declined because rendering two or more scenes at the same time is too taxing on consoles. Because Stadia runs in the cloud, there aren't the same restrictions you’d have on a local machine, and you can see multiple screens without performance penalties.
This feature is particularly exciting in Tom Clancy’s “Ghost Recon Breakpoint,” as you can monitor the screens of up to three teammates, enhancing your gaming experience and making the Stadia version of Ghost Recon the best way to play. Complete challenging missions that demand precise and coordinated teamwork, and defeat cunning enemies in a war against insidious opposing forces.

Stream Connect on Stadia

Stream Connect on Stadia

Typhoon Studios

We’re always looking for people who share our passion and vision for the future of gaming. Typhoon Studios, the independent developers behind the upcoming “Journey to the Savage Planet,” is joining Stadia Games and Entertainment.

More features

  • Google Assistant: Use the button on the controller and ask the Assistant to start your next game when you're on the Stadia Chromecast home screen.
  • Web Store: Browse and explore the Stadia store through Chrome browser on your laptop, desktop or Chrome OS tablet.
  • Buddy Pass: If you bought a Founder’s Edition, you can give the gift of a Buddy Pass this holiday season. And in that spirit of giving, Founders received a second Buddy Pass early this week.

New games

  • Borderlands 3

  • Darksiders Genesis (exclusively on Stadia and PC through February 14)

  • Dragon Ball Xenoverse 2

  • Final Fantasy XV

  • Metro Exodus

Stadia Pro updates

  • New games are free to Stadia Pro users in December.

  • Ongoing Stadia Pro discounts. Check out the web or mobile Stadia store for the latest.

That’s it for December, we’ll be back soon to share more updates. 


by Andrey Doronichev via The Keyword

ICYMI: Checking in on G Suite's newest tools

2020 is just around the corner, and we’re already looking ahead. But before we shift focus to the upcoming year, let’s take a look at what we’ve accomplished together over the last six months in G Suite.

Giving businesses the assist 

In November we hosted Google Cloud Next ‘19 in London, where even more assistive features were introduced in G Suite.

For starters, you’ll start seeing suggestions in Google Docs to help correct grammar faux pas via cutting-edge, neural network technology. We’re also bringing the power of Smart Compose from Gmail over to Docs so you can draft work faster, along with other helpful updates

Integrations between the Google Assistant and G Suite are also now available in beta for businesses to test. These integrations bring you new ways to accomplish more on the go with the Google Assistant when you’re logged into your G Suite account. This includes things like managing your calendar, sending quick messages and joining meetings hands-free. If those features pique your interest, you can learn more about how your company can sign up to try these helpful new additions.


Take-home tip: Did you know that Google Docs, Sheets and Slides have built-in AI to help you do things like search the web and embed imagery in documents, crunch numbers in spreadsheets and more? Learn how to use the “Explore” feature.


Start simple

Access to technology that’s easy to use matters, especially if you run a business—you can’t afford to adopt new systems that create confusion among your employees or that slow work down. We get that, which is why we’ve always been focused on making G Suite tools intuitive to use. 

These past few months, the product and engineering teams worked tirelessly to provide highly requested features in G Suite to make work flow more seamlessly. That list of features includes things like even more accessibility in G Suite as well as security updates including advanced phishing and malware protection, the introduction of Google’s Advanced Protection Program (APP) to protect high-risk users from security attacks (like CEOs), making Titan security keys available to more countries, and more. 

Take-home tip: There’s more material available if you’re  interested in learning more about how to get started in G Suite, including a step-by-step walkthrough for setting up G Suite for your business. Also, our handy ultimate resource guidegives you a sneak peek at some of the often overlooked resources available to you for free! 


Want to keep reading about everything G Suite did this year? There’s plenty more. You can also keep track of the latest on our website. Happy early new year!


by Danielle HertzG Suite Blog via The Keyword

Teacher's coding lesson helps students show gratitude

Tori Pickens’ students at the George B. Armstrong Elementary School for International Studies joined millions of teachers and students around the world to do an Hour of Code last week. Hour of Code is a global computer science initiative that creates a fun and creative environment for students to be introduced to the concepts of computer programming. The activity they completed, Code Your Hero by CS First, allowed students to reflect on and honor the everyday heroes in their lives while learning computer science concepts. 

As the Dynamic Technology/Computer Science teacher, Tori is responsible for envisioning and coordinating the technology and CS education for all 1,200 students in the Chicago school from Kindergarten through 8th grade. She is also a leader in CS4All Chicago, helping pilot and develop many of their curricula and initiatives. In a recent conversation, Tori talked to us about her Hour of Code experience, her teaching philosophy and the power of CS education.

Why did you want to teach an Hour of Code this year?

I think that working on these projects increases students’ metacognition, or ability to “think about their thinking.” The activities can change year to year, but the important part is that students are aware of what they are doing while they are doing it. Practicing that thought process is the important part because it’s a transferable skill that they can apply to other real life situations.

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Coding isn't a talent, it's a skill. Tori Pickens

What did you enjoy most about CS Education Week this year?

This year’s activity was particularly special because of the theme around heroes. The specific sprites and scenes (aka characters and background) in the Code Your Hero activity were so diverse, just like my group of students. Over 50 countries are represented at our school. At the beginning of the lesson, we had inspiring conversations around who our heroes are, and I learned about a lot of new heroes in pop culture! But I also saw that my students found unique ways to acknowledge the strength in others. 

How did students express that through the activity? 

Sometimes I’m not sure my students know how to show gratitude very well, but this activity really got them thinking about the qualities of a hero. One student chose to create a project using the sprite that looked like a dad wearing a baby carrier. She said, “My dad is my hero because he makes sure that we eat every day!” They were showing impressive coding skills, but those moments were the real highlight for me.

What advice do you have for other teachers who want to incorporate coding into their curriculum?

Educators often feel like we must have all the knowledge. In my class, I make it really clear that we’re always learning together. I’m a life-long learner, and I want to model that for my students. But with everything we want to learn, the hardest part of our jobs can be pacing and time management. There’s often just not enough time! My recommendation is to start with an exploration of materials. Try to make time to “play with purpose” regularly, even if that’s just 30 minutes at the end of the day on Friday. I tell teachers to try CS First. It’s the best program I’ve found for introducing students to Scratch.

What is your teaching philosophy for computer science, or anything else?

I teach perseverance above all else. I think this is the most important skill for students to walk away with. We talk a lot about having to be driven, and not giving up. I tell students that they can’t say, “there’s no way.” It might not be the way you thought it was going to be, but there are creative ways to solve all problems. I’m happy if they develop their coding skills, and I often remind my students that coding is not a talent, it’s a skill—but mostly I want them to experience success from perseverance because they will learn and obtain so many other skills in life that way. 


by Tiffany WalterCS First via The Keyword

Typhoon Studios joins Stadia Games and Entertainment

Working with some of the best game creators in the world, we’ve learned that a successful studio comes down to great people who have a vision to execute on the best ideas. We’re always looking for people who share our passion and vision for the future of gaming, which is why I’m so excited that Typhoon Studios, the independent developers behind the upcoming Journey to the Savage Planet, is joining Stadia Games and Entertainment. 

Under the leadership of its co-founders, Reid Schneider & Alex Hutchinson, Typhoon Studios has built an incredible team of industry veterans who are committed to the player experience. The Typhoon team will be joining our first Stadia Games and Entertainment studio that is based in Montreal and led by Sébastien Puel. 

Typhoon Studios will continue to work on the launch of Journey to the Savage Planet for multiple platforms on January 28, 2020. Meanwhile, our priority will be on integrating the team from Typhoon Studios into Stadia Games and Entertainment. We’re thrilled to welcome this incredibly talented team to the Google family!


by Jade RaymondStadia Games & Entertainment via The Keyword

Google Translate improves offline translation

When you’re traveling somewhere without access to the internet or don’t want to use your data plan, you can still use the Google Translate app on Android and iOS when your phone is offline. Offline translation is getting better: now, in 59 languages, offline translation is 12 percent more accurate, with improved word choice, grammar and sentence structure. In some languages like Japanese, Korean, Thai, Polish, and Hindi the quality gain is more than 20 percent. 

translation.png

It can be particularly hard to pronounce and spell words in languages that are written in a script you're not familiar with. To help you in these cases, Translate offers transliteration, which gives an equivalent spelling in the alphabet you're used to. For example, when you translate “hello” to Hindi, you will see “नमस्ते” and “namaste” in the translation card where “namaste” is the transliteration of “नमस्ते.” This is a great tool for learning how to communicate in a different language, and Translate has offline transliteration support for 10 new languages: Arabic, Bengali, Gujrati, Kannada, Marathi, Tamil, Telugu and Urdu.

Transliteration

To try our improved offline translation and transliteration, go to your Translate app on Android or iOS. If you do not have the app, you can download it. Make sure you have the latest updates from the Play or App store. If you’ve used offline translation before, you’ll see a banner on your home screen that will take you to the right place to update your offline files. If not, go to your offline translation settings and tap the arrow next to the language name to download that language. Now you’ll be ready to translate text whether you’re online or not.



by Sami Iqram via The Keyword

How we highlight fact checks in Search and Google News

Google has highlighted fact checks in Search and News for almost three years as a way to help people make more informed judgments about the content they encounter online. Fact checks from authoritative sources are highlighted on Google Search and are labeled in Google News.

This is possible because fact-checking initiatives around the world mark up their work with ClaimReview, which allows fact-checkers to signal—and anyone online to automatically detect—that a webpage contains a fact check.

Screenshot 2019-12-17 at 12.57.46.png

A highlighted fact check as it appears in a Search result

Today we’re sharing that these fact checks appear more than 11 million times a day in Search results globally and in Google News in five countries (Brazil, France, India, U.K. and U.S.). That adds up to roughly 4 billion impressions a year. This library of over 40,000 fact checks is publicly available for anyone to consult through a dedicated search tool and for researchers to access through an open API

We’re also working with the Duke Reporters’ Lab and the International Fact-Checking Network around the adoption of structured data fields for fact checks about multimedia. (Disclosure: I was the founding director of the International Fact-Checking Network.) 

The information generated by these efforts might provide valuable context for people as they use Google products—for instance, we could surface the origin of a miscaptioned image or background on the creator of a manipulated video. In 2020, we’ll continue our work to provide users with useful context about the content they access online and offline.

Beyond highlighting fact checks on our surfaces, Google has for years supported fact-checking projects around the world. In 2020, we’ll explore new models to support the long-term sustainability of the fact-checking field. Fact-checking matters, to Google and everyone who uses our products. We’ll continue to find ways to surface and support quality journalism on our products and beyond. 


by Alexios MantzarlisGoogle News Lab via The Keyword

Wednesday 18 December 2019

2019 Google Ad Manager Recap

2019 is all but behind us. But before we move forward, we’re taking a moment to look back and reflect on another year filled with partner successes, new learnings and of course, product launches. 


Below are some of our top moments from throughout the year.

AM 1

Celebrated our partners' successes

Success stories showed the amazing work of our global partners. Check out these stories to learn how partners like...

  • India’s SonyLIV used Ad Manager to grow OTT ad impressions by 5x. 

  • Argentine news outlet Clarín delivered high-impact, custom ad formats programmatically. 

  • DAZN grew programmatic video revenue by over 150% using Exchange Bidding.

See more success stories from 2019 here.

AM 2

Launched new product solutions

In an effort to help publishers grow and simplify their advertising business, we developed several new features and updated existing ones: 
 

  • Simplified how partners manage advertising revenue and increased transparency for everyone in the ecosystem by moving Ad Manager to a first price auction.
  • Helped TV partners transition to digital advertising by launching new features like inventory sharing, ad break templates, TV forecasting, and real-time reporting for live and on-demand content. See our comprehensive product guide detailing all the ways Ad Manager can help programmers manage their digital ads businesses.
  • Released Programmatic Guaranteed with custom creatives. Looking to get started with this direct deal type? Start here. Then move to this Think with Google article detailing how to get the most out of your programmatic reservations.
See the details of all our 2019 product updates.
AM 3

Shared actionable insights

Helped partners demystify large challenges and act on opportunities by delivering insights and research across several critical business areas.
 

  • In partnership with Deloitte and the Google News Initiative, we published a global report to help publishers responsibly analyze and activate their data to improve user engagement, increase direct-paying relationships with readers, and drive revenue from advertising. 

  • Produced our first-ever advanced TV inventory report that analyzed how TV broadcasters around the globe are selling their inventory across digital channels. The report also explores which signals will play the largest role in driving demand and pricing as TV inventory shifts towards programmatic.  

Explore all Ad Manager guides and reports here.

AM 4

Encouraged a safe and healthy ads ecosystem

This year we took steps to ensure that our platform and policies are meeting users, publishers, and advertisers evolving expectations.

AM 5

Published materials to help you learn and do more

Throughout the year we also developed a suite of feature briefs that detail many of the capabilities and benefits that the Ad Manager platform delivers for partners. Published dozens of articles and blogs highlighting news and announcements about new product developments, events and partnerships. And added new articles to the monetization section on Think With Google. 


To stay up to date on our latest news you can sign up for the Google Publisher Connection newsletter, or follow us on LinkedIn and Twitter.

Thank you to all of our partners for your contributions and input on Ad Manager product development and thought-leadership this year. Onward! See you in 2020.


by Alex Shellhammer via The Keyword

How Tim Shaw regained his voice

His entire life, Tim Shaw dedicated himself to football and dreamed of playing professionally. At 23, his dream came true when he was drafted and spent six years as an NFL linebacker. Then, in 2013, Tim felt his body begin to change. It started with small muscle twitches or bicep spasms; once, a gallon of milk slipped out of his hand while he was unloading groceries. During a game when he was perfectly positioned to tackle his opponent, his arm couldn’t hang on and the player slid past. His performance kept inexplicably declining and just before the 2013 season, Tim was cut from the Titans. 


Five months later, Tim was diagnosed with Amyotrophic Lateral Sclerosis (ALS, also known as Lou Gehrig’s disease). With no known cause or cure, ALS not only impacts movement, but can make speaking, swallowing and even breathing difficult. Through our partnership with the ALS Therapy Development Institute, we met Tim and learned that the inability to communicate was one of the hardest parts of living with the disease. We showcase Tim’s journey in the new YouTube Originals learning series “The Age of A.I.” hosted by Robert Downey Jr.


For many people with ALS, losing their voice can be one of the most devastating aspects of the disease. But technology has the potential to help. Earlier this year, we announced a research project called Project Euphonia, which aims to use AI to improve communication for people who have impaired speech caused by neurologic conditions, including ALS. When we heard Tim's story, we thought we might have a way to help him regain a part of identity he'd lost—his voice. 


Current text-to-speech technology requires at least 30-40 minutes of recordings to create a high-quality synthetic voice—which people with ALS don’t always have. In Tim’s case, though, we were able to pull together a bank of voice samples from the many interviews he had done while playing for the NFL. The DeepMind, Google AI and Project Euphonia teams created tools that were able to take these recordings and use them to create a voice that resembles how Tim sounded before his speech degraded; he was even able to use the voice to read out the letter he’d recently written to his younger self. While it lacks the expressiveness, quirks and controllability of a real voice, it shows that this technology holds promise. 


"It has been so long since I've sounded like that, I feel like a new person,” Tim said when he first heard his recreated voice. “I felt like a missing part was put back in place. It's amazing." 


In the aforementioned letter, Tim told his younger self to “wake up every day and choose to make a positive impact on other people.” Our research and work with Tim makes us hopeful we can do just that by improving communication systems and ultimately giving people with impaired speech more independence. You can learn more about our project with Tim and the vital role he played in our research in “The Age of A.I.” now streaming on YouTube.com/Learning.

by Julie CattiauGoogle AI via The Keyword

Developing a standard for the smart home industry

Technology in everyday homes has evolved since the start of the decade. Almost every part of the home can be connected to the internet, allowing local or remote control of thermostats, cameras, locks, lights, switches, sensors, and even doggy doors. While smart home devices are abundant, the lack of an industry-wide connectivity standard leaves people confused and frustrated when trying to understand what devices work with each smart home ecosystem. It also places a heavy burden on manufacturers to make sure all devices are compatible with each other.

We're joining Amazon, Apple and others to create Connected Home over IP, a new independent working group managed by the Zigbee Alliance (separate from the existing Zigbee 3.0/Pro protocol). Our goal is to bring together market-tested technologies to develop a new, open smart home connectivity standard based on Internet Protocol (IP). Google’s use of IP dates back to the launch of Nest Learning Thermostat in 2011. IP also enables end-to-end, private and secure communication among smart devices, mobile apps, and cloud services. 

We’re contributing two of our market-tested and open-source smart home technologies, Weave and Thread. Both are built on IP and have been integrated into millions of homes around the world. Weave, an application protocol, works over many networks like Thread, Wi-Fi, Bluetooth Low Energy, and even cellular. Even when devices are on different networks, Weave allows them all to securely work with each other.

Developers and consumers will benefit from this new universal smart home connectivity standard. For developers, it simplifies product development and reduces costs by giving them one standard for building their products. You will then have the power to choose how you want to control your homes, independent of which smart home technology you choose. Smart home devices will be compatible with various platforms, so you can choose between Google Assistant, Amazon Alexa, Apple Siri or other platforms.  

We’re excited to partner with the industry on the next stage of growth for the thousands of smart home developers in our Works with Google Assistant program. This project brings us closer to the vision of the helpful home that takes care of the people inside it. 


by Nik Sathe via The Keyword

Tuesday 17 December 2019

What’s new in Chrome OS: Control music and podcasts at a glance

With the latest Chrome OS update, we’re continuing to make Chromebook secure, fast and intuitively simple. Now you can control your music or podcasts from the lock screen, and manage your privacy settings across apps more easily.

Control music at a glance

The latest Chrome OS update brings controls for music and podcasts to your Chromebook’s lock screen, making it easier for you to control your audio content while your device is locked. Now, if you’re hosting a party and are using your Chromebook as a speaker, you can quickly skip to the next song or pause content without needing to unlock your device. This new feature works with YouTube Music, Spotify, iHeartRadio, dozens of other apps, and any media played through Chrome browser. 

LockScreenMedia

Now you can control music and podcasts from your Chromebook's lock screen

Manage app settings more easily

Now you can see and manage the settings for different types of apps on Chromebook — Play Store apps, web applications, system apps and more — all in one place.

There’s now a dedicated “Manage your apps” button within the homepage of your Settings. Click it and you’ll land on a menu that gives you a holistic view of the apps on your Chromebook. 

appSettings

There's now a "Manage your apps" button within the homepage of your Settings.

Click in further and you can see whether you’ve granted an app permission to your location, microphone, camera, and more. Quickly adjust these settings based on your preferences, through one centralized menu. 

Our goal is to give you more control over the privacy permissions you grant apps on Chromebook. Look for more app management improvements in the near future. 

AppSettings2

We’ll be back in around six weeks with more Chrome OS improvements. In the meantime, enjoy the holidays! 


by Alexander Kuscher via The Keyword

Google for Argentina: more opportunities through tech

A couple of weeks ago at Google for Argentina, we shared how Google has opened up opportunities and a path for growth for people and businesses in Argentina. Here’s what we highlighted at the event:

Our impact in Argentina

In 2018, Google contributed to the national economy with more than 52 billion Argentinian pesos, helping more than 30,000 companies, publishers, media and nonprofit organizations across the country generate income.

Small and medium businesses (SMEs) are an important part of the national economy, yet only 52 percent of Argentine SMEs have a website, which is essential to stand out online, find new customers, and grow their businesses. Google for Small Businesses is a new website that brings together Google tools designed for small and medium businesses.

Get around faster with Google Maps

To improve the mobility of all Argentines, we launched two-wheeler mode in Google Maps. The new feature helps motorcyclists move around the country faster and more efficiently. To help people with their commutes, we also brought bike routes and information about bus routes—like departure and arrival times—to Maps. 

Two-wheeler mode

New features in the Assistant 

The Google Assistant helps millions of people with daily needs just by saying, "Ok, Google." In early 2020, Argentines will be able to use the Google Assistant to make faster payments through platforms such as Mercado Pago. You can also use the Assistant to play games with your family. Etermax’s Trivia Game (“Ok Google, jugar preguntados”) is a new version of the popular “Trivia Crack” game, and "The Children's Kingdom includes new songs, riddles and stories from the popular YouTube channel

Laying cables 

This year, we announced the future extension of the Tannat submarine cable, which currently connects Brazil with Uruguay. This extension process, which will be carried out with Antel, a telecommunications company in Uruguay, will take the cable to Las Toninas, on the Argentine coast, where most of the submarine cables that reach the country are connected. The extension of the Tannat cable marks a new milestone in Argentina's technological development and will allow us to improve connectivity to Google's services and products.

Privacy updates

Security and privacy are essential for Google, and the privacy features announced at Google I/O in May are now available in Argentina. You can now quickly access privacy settings in products like Search, Maps, the Assistant and YouTube, and choose whether to automatically delete the activity log in your Google Account.

Investing in digital tools for everyone

In 2017, we brought Grow with Google to Argentina, where we held a digital skills training for entrepreneurs, women, SME owners, teachers and young job seekers. Grow with Google has visited 10 cities in the last three years, training more than 100,000 people in 2019, and more than 220,000 people since its launch.

IT Support Certificate is another part of our digital skills work. It’s an online program that prepares people for IT support roles in under six months. Google.org awarded $500,000 to Junior Achievement so that 500 low-income young Argentines could able to enroll in the program and develop IT and job preparation skills. 

Sustainable and quality journalism 

The Google News Initiative strengthens collaboration with the media throughout the country, allowing for innovation in their newsrooms, development of new business models and high-quality of their content.Six Argentine media organizations are among the 30 Latin America winners in the GNI Innovation Challenge. They’re developing projects that will move digital news forward, and will each receive up to $250,000.

Google for Argentina was a great opportunity to show our commitment to businesses and the people who use our products. Working together, we’ll find new ways to use technology to succeed.


by Pablo Beramendi via The Keyword

One year, three highlights: Google for Nonprofits looks back

Imagine ending homelessness, solving climate change, or guaranteeing a sustainable future for the world. Nonprofits work hard to make these goals a reality. They tackle the most urgent issues facing society, and Google products help make their missions more visible and far-reaching. Let’s look at three ways the nonprofit community thrived in 2019 with the support of Google for Nonprofits and partner teams.

1. Staying in the know

Followers of Google for Nonprofits’ monthly newsletters and livestreams enjoyed a steady stream of news and tips about Google products. They learned how to spread their messages on YouTube, how to make a bigger impact with Google Earth and Maps, and gained insights from Google Analytics. 

Nonprofits also learned from each other. Thrive DC shared their mission to end homelessness in Washington, D.C., and how Google for Nonprofits helped them drastically improve their efficiency and productivity. GoVolunteer described how Google helps them grow and develop inclusion programs for immigrants and refugees in Germany.

Along with hearing these inspiring stories, nonprofits asked questions and supported each other on the newly launched Google for Nonprofits community forum. And they discovered an updated Google for Nonprofits site that’s more useful for everyone, including visitors with accessibility needs.

Thrive DC culinary arts

Thrive DC clients attend Culinary Arts, a program to teach culinary skills and provide new job opportunities to vulnerable populations.

2. Connecting with the community

Sixty-five nonprofits attended a day-long workshop that Google for Nonprofits held at Google’s Community Space in San Francisco. They received training on using YouTube to spread awareness and heard Invisible People speak about building empathy and support for those affected by homelessness.

In April, attendees of Google Cloud Next listened to the Google for Nonprofits team discuss how G Suite empowers nonprofits to collaborate and communicate more effectively. Two nonprofits also shared their experiences and best practices (watch the recording).

3. Putting themselves (and trees) on the map

In 2019, around 2,000 nonprofits across 59 countries used Google Maps Platform credits to raise their profiles and encourage others to join their mission.

Worldwide Opportunities on Organic Farms USA, which helps travelers find and work on organic farms, added Maps to their site so visitors could zoom in on any area in the U.S., see all the available farms and filter their search to narrow in on the right farms for them. After the switch to Google Maps Platform, WWOOF-USA’s page views increased to 8 million and the number of paying members nearly tripled since May 2018. 

EcoFarm Florida

A cow in an WWOOF-USA eco farm.

People also relied on YouTube to get more eyes on fundraising campaigns. In October, YouTube creator Mr. Beast vowed to get 20 million trees planted by the end of the year. The campaign, #TeamTrees, engaged other YouTube creators to promote the effort. More than 200 creators either posted videos about #TeamTrees or promoted it by using YouTube Giving.

We’re looking forward to more partnerships and stories in 2020. To stay up to date on all the latest nonprofit news, you can subscribe to our newsletter and YouTube channel, and join us at the Nonprofit Technology Conference in Maryland this March where we’ll be a platinum sponsor.

by Kim MokGoogle for Nonprofits Team via The Keyword

Capture your holiday on Pixel 4

Who doesn’t love holiday photos? Luckily for Pixel 4 owners, the camera on your phone is packed with all of the features you need to get the perfect picture every time, year round.

All is calm, all photos are bright

Holiday decorations and lights can make it difficult to capture that perfectly lit photo. Pixel 4’s Dual Exposure Controls ensure that no matter how decked your halls are, you always get the great photo you want by giving you control over the lighting, silhouettes and exposure in your shots.


Dual_Exposure_Controls.gif

Celebrate the festival of lights no matter how dark it is thanks to Night Sight on Pixel 4. As your family gathers around the menorah, snap a great picture of your loved ones’ faces lit by candle light by using the low-light photography mode on Pixel. And for those staying up and waiting for Santa, use Night Sight to capture the stockings hung by the chimney with care even as the fire dwindles. 

Night_Sight.gif

Ring in the New Year in new ways

Looking for an evening activity once the presents are unwrapped? Dec. 25 is also the start of a new moon, making it the best night for a photo of the sky. And if you’re planning to ring in the new year under the stars, Pixel 4 is the best companion, with the ability to capture astrophotography on Night Sight.


Bust out those old New Year’s Eve or family holiday photos for the perfect throwback holiday season pic, and use portrait blur--now available on Pixel devices in Google Photos--to give them new life, even years after they’ve been taken. 


Portrait_Blur.gif

Whether you’re gathered around the dining room table, the menorah or Christmas tree, or watching the ball drop in Times Square, this Pixel’s camera is your perfect companion. 


Happy holiday photos to all and to all a good night! 



by North Pole Photographer via The Keyword

Using AI to find where the wild things are

According to the World Wildlife Fund, vertebrate populations have shrunk an average of 60 percent since the 1970s. And a recent UN global assessment found that we’re at risk of losing one million species to extinction, many of which may become extinct within the next decade. 

To better protect wildlife, seven organizations, led by Conservation International, and Google have mapped more than 4.5 million animals in the wild using photos taken from motion-activated cameras known as camera traps. The photos are all part of Wildlife Insights, an AI-enabled, Google Cloud-based platform that streamlines conservation monitoring by speeding up camera trap photo analysis.

With photos and aggregated data available for the world to see, people can change the way protected areas are managed, empower local communities in conservation, and bring the best data closer to conservationists and decision makers.

Wildlife managers at Instituto Humboldt take advantage of a new AI-enabled tool for processing wildlife data.

Wildlife managers at Instituto Humboldt take advantage of a new AI-enabled tool for processing wildlife data

Ferreting out insights from mountains of data

Camera traps help researchers assess the health of wildlife species, especially those that are reclusive and rare. Worldwide, biologists and land managers place motion-triggered cameras in forests and wilderness areas to monitor species, snapping millions of photos a year. 


But what do you do when you have millions of wildlife selfies to sort through? On top of that, how do you quickly process photos where animals are difficult to find, like when an animal is in the dark or hiding behind a bush? And how do you quickly sort through up to 80 percent of photos that have no wildlife at all because the camera trap was triggered by the elements, like grass blowing in the wind?


Processing all these photos isn’t only time consuming and painstaking. For decades, one of the biggest challenges has been simply collecting them. Today, millions of camera trap photos languish on the hard drives and discs of individuals and organizations worldwide.


Illuminating the natural world with AI

With Wildlife Insights, conservation scientists with camera trap photos can now upload their images to Google Cloud and run Google’s species identification AI models over the images, collaborate with others, visualize wildlife on a map and develop insights on species population health.


It’s the largest and most diverse public camera-trap database in the world that allows people to explore millions of camera-trap images, and filter images by species, country and year.


Wildlife Insights

Seven leading conservation organizations and Google released Wildlife Insights to better protect wildlife.

On average, human experts can label 300 to 1,000 images per hour. With the help of Google AI Platform Predictions, Wildlife Insights can classify the same images up to 3,000 times faster, analyzing 3.6 million photos an hour. To make this possible, we trained an AI model to automatically classify species in an image using Google’s open source TensorFlow framework. 

Even though species identification can be a challenging task for AI, across the 614 species that Google’s AI models have been trained on, species like jaguars, white-lipped peccaries and African elephants have between an 80 to 98.6 percent probability of being correctly predicted. Most importantly, images detected to contain no animals with a very high confidence are removed automatically, freeing biologists to do science instead of looking at empty images of blowing grass. 

With this data, managers of protected areas or anti-poaching programs can gauge the health of specific species, and local governments can use data to inform policies and create conservation measures. 

Wildlife Insights Animal Classifier

The Wildlife Insights Animal Classifier tool helps researchers classify 614 species.

Acting before it’s too late

Thanks to the combination of advanced technology, data sharing, partnerships and science-based analytics, we have a chance to bend the curve of species decline.

While we’re just at the beginning of applying AI to better understand wildlife from sensors in the field, solutions like Wildlife Insights can help us protect our planet so that future generations can live in a world teeming with wildlife. 

Learn more about Wildlife Insights and watch the documentary film Eyes in the Forest: Saving Wildlife In Colombia Using Camera Traps and AI. The film tells the story of a camera trapper who uses Wildlife Insights to document and preserve the biological diversity in Caño Cristales, a reserve in Colombia’s remote upper Amazon region. 

Wildlife Insights is a collaboration between Conservation International, Smithsonian’s National Zoo and Conservation Biology Institute, North Carolina Museum of Natural Sciences, Map of Life, World Wide Fund for Nature, Wildlife Conservation Society, Zoological Society of London, Google Earth Outreach, and supported by the Gordon and Betty Moore Foundation and Lyda Hill Philanthropies. 


by Tanya BirchGoogle Earth Outreach via The Keyword