[Open] 'Installed' another 8gb of ram but it still only shows the original 8gb when it should be 16gb?

My PC is called the Acer Aspire T3-710 and it came with 8gb ram but I just tried to install my second 8gb stick and it just shows up as 8gb still.

Ram I used: http://ift.tt/2hEgEI2

Submitted September 30, 2017 at 08:17PM by SuperiorRoyale http://ift.tt/2yPf0qW