I'm the "tech guru" in my family, and my aunt has just made me travel across the city for an issue with the travel agency website she uses. The problem? Chrome says "The connection is not secure".

I'm not exactly a tech expert but I know my way around the web (somewhat), and it looks like there's some sort of SSL certification problem with the website she's trying to use.

The website itself is BrightSun Travel.

I'm not sure what to do here since she's not really giving me much information to go on. She says that when she logs in and tries to use the form to book a flight, a "not secure" message pops up in the address bar.

She then tries to fill in the form, where she claims that nothing works. Some other hints - when the form stops working, I think some form of green button appears on the address bar.

Is there anything I can do at this stage? It looks like some sort of SSL authentication issue, so all I'm going to do is check if her Chrome browser is up to date, and tell her to use IE the next time this flares up.

Submitted July 29, 2017 at 04:28PM by Aaraeus http://ift.tt/2v6E2Df