Tuesday 31 October 2017

Screen freezing but computer is still running and "responsive

Operating System

Windows 10

Computer Specs (PSU, GPU, CPU, RAM, Motherboard)

Corsair CS850M Modular 80 Plus Gold Power SupplySapphire Radeon R9 390X Tri-X 8GBIntel Core i5 3570KASRock Z77 Extreme4 MotherboardG.Skill Ripjaws F3-12800CL9T-12GBRL 12GB (3x4GB) DDR3

Speccy Link

N/A

Description of problem

When running multiple instances of a game, namely EVE Online, my screens will freeze. Mostly this will happen when Aero styled windows features like alt tabbing or preview when mouseover the taskbar and it will also not always do it. Altering settings to run at all low for least performance impact makes no difference. This also happens when I try to run other games like WoW in conjunction with EVE but in instances like this, it only seems to be when I try to run those games on separate monitors displaying simultaneously.

When this issue began

Within the last 6 months

Recurring issue

Yes

Date of purchase

N/A

Under Warranty

Yes

Cause/Steps to recreate the issue

Running multiple instances of games or more than one game at a time

What I've tried so far to resolve the issue

Rolled drivers, updated drivers to beta, updating to signed drivers, changing video settings on those games for less performance, running memtests on GPU which have passed, tried to run logs for EVE which have come back nothing indicating it on its own isn't the cause of the issue. Disabled Xbox game functionality in windows



Submitted November 01, 2017 at 04:40AM by JackRyan13 http://ift.tt/2zmJ015

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