Operating System
Windows 10
Computer Specs (PSU, GPU, CPU, RAM, Motherboard)
[Laptop] Asus-X750JB
GPUs: Intel HD Graphics 4000, NVIDIA GeForce GT740M
CPU: Intel Core i7-4700HQ @2.40Ghz
Hard drive: ST1000LM024_HN-M101MBB, 1 TB
RAM: 8 GB
Check Speccy snapshot link for more info
Speccy Link
Description of problem
Problem description included in pastebin link below as it was too long for reddit http://ift.tt/2iumzQA
Please note again that I'm more interested in a diagnosis as to the extent of the problem than how to actually fix it, in order to know if I need to change more than just the hard drive.
When this issue began
About two weeks ago prior to repairing, yesterday (29th Nov) after repairing, two days after I resumed using it
Recurring issue
Yes
Date of purchase
April 2016. Computer was already 2-3 years old then
Under Warranty
No
Cause/Steps to recreate the issue
Either leave the computer running idle for a while, or randomly during normal use, possibly when writing data to the hard drive (pure speculation, especially since I managed to copy over 310 GB to this new hard drive when I got my computer back and it worked perfectly)
What I've tried so far to resolve the issue
BEFORE bringing it to the repair shop:
- MalwareBytes scan (found and deleted a few things)
- Complete Avira scan (found things but didn't manage to delete them as it froze before the scan was over)
- Anti-rootkit scan (TDSSKiller), found nothing
- Loading up restore points (temporarily helped)
- chkdsk, as well as the automatic hard drive check when Windows starts up (did nothing)
- sfc /scannow (didn't work, as it said it needed to run a disk check first)
- The automated Windows recovery process
- Eventually, reinstalling Windows (see above)
- Eventually, changing hard drives (see above as the new one might still be defective)
Submitted December 01, 2017 at 04:32AM by pie3636 http://ift.tt/2At3CVz
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