Microphone not working

Operating System

Windows 10 and Fedora 27

Computer Specs (PSU, GPU, CPU, RAM, Motherboard)

Motherboard: ASUS ROG STRIX B350-F GAMING Case: NZXT S340 Elite

Speccy Link

N/A

Description of problem

When trying to use an external microphone on my desktop no sound is recorded other than some noise when I plug/unplug the jack.This happens using either the front (case) mic input or the rear input.It also has the same behavior in both Windows 10 and Fedora 27.The microphone works fine on my laptop.

When this issue began

Since I bought the PC (4/5 months ago)

Recurring issue

Yes

Date of purchase

September 2017

Under Warranty

Yes

Cause/Steps to recreate the issue

Plug the microphone on any appropriate port, using either Windows 10 or Fedora 27, and using some audio recording software.

What I've tried so far to resolve the issue

Just trying in different operating systems.

Submitted February 27, 2018 at 09:49PM by te-x http://ift.tt/2GOX5E2