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ISP and Bandwidth saturation problem

Hey, got a problem with my ISP for a very long time. Basically, my internet works really poor at afternoon, the packet loss is high ping, jumping like crazy and the download/upload to some hosts is reduced as well, when im switching the song in spotify im getting short lag spike etc. Now what happens at night (11 PM-8 AM)? My internet is perfect, ping is so great, im able to open few 720p60fps streams (even tho my internet is just 8 download/1 upload) and play in online game without single lag spike or higher ping. First, i thought the problem happens because of packet loss and i thought it's something on my end. I have reported that problem to my ISP 2 months ago and they actually said this is not a problem from me, they tried to change something etc and that even helped, the connection was decent at days (still not good as at nights tho). Anyway the problem came back again few days ago and it already annoys me so hard. At this point i found this article: https://www.pingplotter.com/wisdom/article/bandwidth-saturation.html which is really accurate to my problem since it happens at afternoons. (people come back from work, school etc) Im really clueless what to do now, at this point im even ready to pay more for my connection because i don't want to pull "all nighter" just to play a game without lags. Please, help me. What should i even tell them/ask them for?

Ping at night: https://gyazo.com/3b26ef94eeb197d48b7acba0e3da8df6

Ping at afternoon hours in worst cases: https://gyazo.com/2b530cac9fc2750a6ef6f6ecdfe6dd22

basically in the place where i live there are no ISP except this one, so i can't change my isp/move to other place sadly.



Submitted April 30, 2018 at 07:05PM by Landiago https://ift.tt/2rc6Tlz
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