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Keyboard stops working after a while, requiring it to be unplugged and plugged back in. Mouse is fine. Happens to every keyboard I've tried.

Here is a pcpartpicker link to the build: http://ift.tt/2snbQLI

TL;DR at the bottom

My brother's PC just started having this issue in the past 1-2 months. For some reason, after about 5-10 minutes of the computer being turned on, the keyboard stops working although it still seems to be powered because the LEDs still work. Even when completely idle, or when using the computer. He has replaced his keyboard (a corsair k70 rgb) and the problem persists. In order to "fix" the problem, it has to be unplugged and put back in, until it happens again 5-10 minutes later. Sometimes, the keyboard doesn't even work when the PC is powered on until it is unplugged and put back in.

I've tried looking up the problem and found some help on Tom's Hardware with a user saying it is a "current related issue", however, I don't think that's the case because the mouse and every other device (HDD, SSD, headphones, etc) are perfectly fine. But, it happens in every single usb port on the computer, front and back. The only solution I can think of is giving up and buying a USB PCIe expansion slot.

TL;DR: Keyboard stops working (but LEDs still work) after 5-10 minutes requiring it to be power cycled, but the mouse and everything else is fine. Still happens with different keyboards. Happens in every usb slot.

Thanks for any and all help. If any more info is needed, please let me know.



Submitted June 30, 2017 at 08:31AM by AnaIPlease http://ift.tt/2t7i9Ai
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