Malware removal help

Hi guys, I got some malware (I think) on my HP Spectre. every 10 mins or so i get that blue screen telling me to enter my laptop's serial # and i can't do anything aside from restarting my comp. I've tried scanning with window's defender but it keeps coming up as normal. I've also tried downloading Bitdefendor, Malwarebytes, & PandaSecurity. They all refuse to run after they've been completely downloaded, giving me error messages. Any help would be greatly appreciated, thank you.



Submitted May 30, 2017 at 04:54AM by Aliemn http://ift.tt/2qtgoiC

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