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Certain keys on wife's laptop keyboard aren't working

My wife has an HP laptop with Windows 10 v1607. All of a sudden a good number of the keys aren't working on the keyboard. I performed a hard reset, uninstalled the keyboard driver and restarted, no new driver software is available. Nothing has worked. The driver says the device is working properly.

The keys that do work are seemingly random, and there are some oddities like whenever I push the m key, it types "6m." Other times I'll press a key and it won't register until a few minutes later.

Any help would be appreciated, thanks.



Submitted May 31, 2017 at 07:45AM by imkunu http://ift.tt/2sbSOE9
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